One change on your side. Calling starts on day five.
How it works
No software to install, no login, no dashboard, no API and no integration with your systems. Here is the whole thing.
The first week.
| When | What happens | What you do |
|---|---|---|
| Day 0 | You point your inquiry form at us, or email a file export of accounts and dates | One form change, or one file |
| Days 1–2 | We clean the list: hygiene, do-not-call screening, number validation, time-zone mapping | Nothing |
| Days 2–3 | We write the script and configure the voice to your business | Nothing |
| Day 3 | You review and approve the script, the voice and the guardrails | 30 minutes |
| Day 5 | Calling begins. Appointments arrive as ordinary calendar invites | Take the calls |
What a call actually sounds like.
Or skip the reading and talk to it yourself.
Talk to the agent instead
Same system, pointed at explaining itself rather than at your customers.
You'll be speaking with an AI, not a person. It can't give advice or quote prices. Uses your microphone; nothing is stored.
Sample call — inbound inquiry, 9pm
- Agent
- Good evening — I'm calling from Harbor & Main about the enquiry you sent through a few minutes ago. Is now an alright moment?
- Caller
- Oh — that was fast. Yes, go ahead.
- Agent
- I should say I'm an automated assistant, not one of the team. I can't quote or advise, but I can get the right person to call you. Can I check what you were looking for?
- Caller
- Cover for a second van. What's that going to cost me?
- Agent
- That's exactly what Marcus will go through with you — pricing isn't something I can touch. He has tomorrow at 9, or Thursday at 4:30.
- Caller
- Thursday, but later if you have it.
- Agent
- I have 5:15 as well. Would that suit you better?
- Caller
- That works.
- Agent
- Booked. You'll get a calendar invite from Harbor & Main in the next few minutes. If you'd rather speak to someone tonight, I can put you through now.
Illustrative script, not a recording of a real customer call.
When we call.
Inquiries: within minutes, whenever they arrive. Renewals: business hours, evenings and weekends — always inside legal calling windows for the customer's own time zone, at the cadence and retry limits agreed with you. Evenings and weekends are where the pickup rate lives, and they're the hardest shift to staff with people.
How results reach you, and how we count them.
Appointments arrive as ordinary calendar invites, each with a short summary of what was said. Answers arrive as a simple weekly list. At the end of each week you confirm which appointments were held — through a read-only calendar share or a single-click confirmation, whichever you prefer. That shared record is what your invoice is built from, so there's never a reconciliation argument at month end.
Where it goes from here.
Pilot
60–90 days, one trigger
Standing coverage
Every inquiry, every cycle
Multi-motion
Add the second trigger
Embedded
We run your outbound function
Twenty minutes, on your own numbers.