We start calling five days from now.
How it works
No software to install, no login, no system to manage. We can start without an API and no integration with your systems. Here is how we would start.
The first week.
| When | What happens | What you do |
|---|---|---|
| Day 1 | You point your inquiry form at us, or email a file export of accounts and dates | One form change, or one file |
| Day 2 | We write the script and configure the voice to your business | Nothing |
| Day 3 | You review and approve the script, the voice and the guardrails | 30 minutes |
| Day 5 | Calling begins. Appointments arrive as ordinary calendar invites | Take the calls |
Hundreds of rehearsals before the first real call.
How your agent is trained
We build more than your agent. We build a cast of virtual callers modelled on everyone who your agent might talk to — and your agent faces each of them, hundreds of times, until it handles every situation like your best employee.
- 01
Rehearse. Hundreds of simulated conversations with every caller type.
- 02
Judge. Human and AI reviewers score every call against your standards.
- 03
Refine. The loop continues live — real calls keep making the simulations smarter.
Good customer AI
Polite, interested, ready to book
Hard customer AI
Sceptical, full of objections
Distracted customer AI
Half-listening, mid-errand
Angry customer AI
Arrive upset, need de-escalating
Competitors & salespeople AI
Probing for your playbook
Information extractor AI
Trick out data they shouldn't have
Bad-faith caller AI
Push it toward the inappropriate
…and whatever else your phone line attracts
Hundreds of conversations with each
Your virtual agent
Takes every call, every mood.
Human + AI judgeslistening in on every conversation
Each call scored against your standards
refine & re-test →
Good customer AI
Polite, interested, ready to book
Hard customer AI
Sceptical, full of objections
Distracted customer AI
Half-listening, mid-errand
Angry customer AI
Arrive upset, need de-escalating
Competitors & salespeople AI
Probing for your playbook
Information extractor AI
Trick out data they shouldn't have
Bad-faith caller AI
Push it toward the inappropriate
…and whatever else your phone line attracts
Hundreds of conversations with each
Your virtual agent
Takes every call, every mood.
Human + AI judgeslistening in on every conversation
Each call scored against your standards
refine & re-test →
What a call actually sounds like.
Or skip the reading and talk to it yourself.
Talk to the agent instead
Same system, pointed at explaining itself rather than at your customers.
You'll be speaking with an AI, not a person. It can't give advice or quote prices. Uses your microphone.
Sample call — inbound inquiry, 9pm
- Agent
- Good evening — I'm calling from Harbor & Main about the enquiry you sent through a few minutes ago. Is now an alright moment?
- Caller
- Oh — that was fast. Yes, go ahead.
- Agent
- I should say I'm an automated assistant, not one of the team. I can't quote or advise, but I can get the right person to call you. Can I check what you were looking for?
- Caller
- Cover for a second van. What's that going to cost me?
- Agent
- That's exactly what Marcus will go through with you — pricing isn't something I can touch. He has tomorrow at 9, or Thursday at 4:30.
- Caller
- Thursday, but later if you have it.
- Agent
- I have 5:15 as well. Would that suit you better?
- Caller
- That works.
- Agent
- Booked. You'll get a calendar invite from Harbor & Main in the next few minutes. If you'd rather speak to someone tonight, I can put you through now.
Illustrative script, not a recording of a real customer call.
When we call.
Inquiries: within minutes, whenever they arrive. Renewals: business hours, evenings and weekends — always inside legal calling windows for the customer's own time zone, at the cadence and retry limits agreed with you. Evenings and weekends are where the pickup rate lives, and they're the hardest shift to staff with people.
How results reach you, and how we count them.
Appointments arrive as ordinary calendar invites, each with a short summary of what was said. Answers arrive as a simple weekly list. At the end of each week you confirm which appointments were held — through a read-only calendar share or a single-click confirmation, whichever you prefer. That shared record is what your invoice is built from, so there's never a reconciliation argument at month end.
Where it goes from here.
Pilot
60–90 days, one trigger
Standing coverage
Every inquiry, every cycle
Multi-motion
Add the second trigger
Embedded
We run your outbound function
Twenty minutes, on your own numbers.